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Centurylink Customer Service Reviews. I asked to speak with supervisors nearly every time i called and none seemed to be available. I have been with them for years and they have an amazing customer service and support team and always put their customers first. They don't want to help you, they just want there money. Each centurylink internet plan has a 1tb data limit, which is pretty standard.
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I was a customer of centurylink for 5 years, it wasn’t the best service but it did the job. Internet is out about 25% of the time. The technician came and setup my internet and all was well for a few weeks. The line was bad from pole to house and that's their responsibility to fix. Centurylink's customer service, however, seems to be the subject of less derision, with some subscribers even calling it good. Power rankings both place centurylink below other big names like at&t and comcast xfinity when it comes to customer experience.
But, while their availability is really good, the overall service is rated ‘average.’ the most common complaints users voice about their customer service is having to explain the issue.
I have spoken to at least ten different reps that have not resolved the issue. Get vyve instead., run run as fast as you can do. If you value customer service over the price and speed of your internet connection, you may want to look elsewhere. Should have option for zero or minus stars. Centurylink ranks 353 of 1407 in telecommunications category. I’ve been cut out of the chat at.
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Visit this website www.century link.com. Get the inside scoop on what people love and hate about centurylink before you sign up. Paying more but, at least cox cares about there customers. I still don't have internet. They don't want to help you, they just want there money.
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I dropped them and went with cox for internet service. I dropped them and went with cox for internet service. You cannot speak to a live person. I asked to speak with supervisors nearly every time i called and none seemed to be available. Your experience can help others make better choices.
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Broadbandnow shows centurylink’s customer reviews give centurylink. The internet connection and speed has also been pretty much perfect. Read honest and unbiased product reviews from our users. Centurylink may have placed in the bottom half, with 59 points, but customer service experience is not easy to generalize. Centurylink apologizes for the poor customer service received regarding this matter [redacted]/centurylink manager initial consumer rebuttal /* (3000, 6, 2015/09/28) */ (the consumer indicated he/she did not accept the response from the business.)
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Centurylink appreciates [redacted] giving us the opportunity to review the handling of his accountat centurylink we strive to provide outstanding customer service and his comments are appreciated plus utilized to enhance our trainingupon review, i verified [redacted] ***’s installation concerns were addressed on june 23, at that time, the installation was completei referred [redacted] to our. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. Centurylink’s customer support is available around the clock, 24/7, for all their customers, no matter which internet plan you choose. I dropped them and went with cox for internet service. A free inside look at company reviews and salaries posted anonymously by employees.
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Centurylink could have ran new lines , saved a lot of cash ,kept customer base, and sped up service response time for everybody. Centurylink could have ran new lines , saved a lot of cash ,kept customer base, and sped up service response time for everybody. I dropped them and went with cox for internet service. You cannot speak to a live person. Centurylink's customer service, however, seems to be the subject of less derision, with some subscribers even calling it good.
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Your internet subscription come with 11 email accounts that have about 5gb of online storage each. Centurylink was first mentioned on pissedconsumer on dec 08, 2009 and since then this brand received 3358 reviews. Glassdoor has 4,388 centurylink reviews submitted anonymously by centurylink employees. I hate seeing negative reviews for centurylink. Read honest and unbiased product reviews from our users.
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If you go with centurylink, you will be sorry for years even after you cancel because of the crappy service, their customer service that is legendary in their rudeness, incompetence and condescending attitude. Centurylink’s customer support is available around the clock, 24/7, for all their customers, no matter which internet plan you choose. Norton antivirus is also included. I asked to speak with supervisors nearly every time i called and none seemed to be available. They did give a credit as well.
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A free inside look at company reviews and salaries posted anonymously by employees. I have been with them for years and they have an amazing customer service and support team and always put their customers first. I asked to speak with supervisors nearly every time i called and none seemed to be available. Join the 494 people who’ve already reviewed centurylink. Should have option for zero or minus stars.
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This should have been tested on their end when switched on. Today, it offers an array of services to customers around the globe. But, while their availability is really good, the overall service is rated ‘average.’ the most common complaints users voice about their customer service is having to explain the issue. Recent recommendations regarding this business are as follows: I asked to speak with supervisors nearly every time i called and none seemed to be available.
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